Frequently asked questions

For the on-site visit I charge a fixed call-out fee: €50 around Altrier and Junglinster (zone 1), €100 in the rest of Luxembourg (zone 2). When you accept the quote, the fee is credited: fully in zone 1, half in zone 2 – the other €50 there cover the long round trip. If a tree inspection is commissioned directly, the same applies: the inspection takes the place of the quote, the credit stays the same, and nothing is added on top. You then receive a written quote with a fixed price – no surprises on the invoice.

I usually answer enquiries via WhatsApp, e-mail or phone the same working day. Storm damage or imminent danger: don't write, call directly – +352 621 981 363.

Throughout Luxembourg, based in Altrier (municipality of Bech, near Junglinster). For larger jobs also in the border regions by arrangement.

We discuss that in advance: branches can be chipped and stay on site as mulch, stem wood can be cut to length as firewood, or everything is hauled away. On request, deadwood deliberately stays as habitat – see Ecology.

I wouldn't recommend it, and I don't do it either. Topping is, according to the FLL, not a professional measure: the tree answers with many thin new shoots that within a few years bring more foliage, more deadwood and more risk of breakage than the crown before – and the big wounds rot in. What works: a proper crown reduction back to laterals, spread over several years, or summer pruning that calms the growth. More under Tree Care and Pruning Calendar.

It depends on the species and above all on the goal: should the tree grow or settle down? Pome fruit, stone fruit, walnut, conifers and hedges all have their own time. You'll find an overview with a year calendar on the Pruning Calendar page.

Between 1 March and 30 September, Luxembourg's protection period applies, protecting nesting birds and other animals. Felling and hard cutting back are then generally prohibited. Crown maintenance and light shape trimming are possible after a check for nests and roosts. Danger and emergency fellings are allowed even during the protection period – with the authorisation of the responsible forester. As an FLL tree inspector, I supply the professional justification and the inspection report along with it.

Often yes. Depending on the municipality, the location (built-up area, open land, protected area) and the size of the tree, a communal permit or a permit from the nature administration is needed. I clarify this before the job and take care of the request if needed.

Depends on the tree and the access. I prefer to work with rope climbing – it's gentle on the ground, needs no vehicle access and reaches every point in the crown. Where climbing makes no sense, for instance on dead trees without a safe anchor point, an aerial work platform is used.

Not automatically. Wood decay by fungi usually takes years to decades, and the tree builds compensatory wood at the same time. What matters are the fungus species, the tree species, the location and the progress of the infection. Many findings can be solved with care, bracing or a shorter inspection interval. A tree inspection brings clarity before felling unnecessarily.

That depends on the tree's condition, age and site – the FLL guidelines set intervals of one to three years depending on the case; young trees with good formative care need no separate regular inspection. After each inspection I set the next interval. Details under Tree Inspection.

The tree inspection is the regular visual safety check – with a report and an inspection interval. An expert report or statement answers a concrete question: is this tree still stable? What damage did construction work or a bad pruning cause, and what is it worth? I offer both.

On site I record the tree and its findings. The assessment takes shape at the desk – with the specialist literature and knowledge of the species, because the species decides how to weigh a finding. You therefore usually receive the report a few days after the visit – but a reliable one.

Yes. For municipalities and property managers: tree inventories, regular inspections and care planning to FLL and ZTV standards. For tree care companies and landscapers: as a subcontractor with own equipment, second climber for sectional fellings, invoiced. One rule applies: I don't take on customers already looked after by Arbor360 or a partner company – unless the company passes the job on to me itself. Only the tree inspection I offer independently, and for the work that follows I refer back to the company looking after the customer. Conversely, Arbor360 customers can simply bring me in for the tree inspection via Arbor360. Enquiry for companies →